Clinical Practice Standards

Terms of Medical Care & Protocols

Governing All Physician Consultations & Aesthetic Procedures at 740 Park Avenue

1. Establishment of the Physician-Patient Relationship

Scheduling an initial consultation or submitting an online reservation via this platform does not constitute a formal physician-patient relationship. A bona fide doctor-patient relationship is established exclusively upon completion of an in-person clinical assessment with Dr. Sophia Laurent, MD, mutual execution of procedural consent forms, and physical evaluation within our Manhattan medical facility.

2. VIP Reservation Protocol & 48-Hour Cancellation Window

To guarantee our unhurried 45-minute private sanctuary standard and maintain zero waiting-room congestion, every appointment requires dedicated clinical suite reservation:

Reservation Retainer: A non-refundable reservation deposit of $150 is collected to secure consultation windows with Dr. Laurent, which is credited 100% toward any treatment administered.

48-Hour Courtesy Window: Rescheduling requests must be conveyed at least 48 hours prior to your scheduled arrival time to transfer your deposit to an alternate date.

Late Arrivals: To preserve the sanctity of subsequent patients' private suites, arrivals exceeding 15 minutes past scheduled appointment time may necessitate procedural abbreviation or rescheduling.

3. Biological Response & Anatomical Variance Disclaimer

Aesthetic medicine combines rigorous clinical science with anatomical artistry. Human tissue biology, metabolic rates, microvascular architecture, and lifestyle factors (e.g., UV exposure, physical exertion, metabolic breakdown of hyaluronic acid) cause individual outcomes to vary:

•No Warranty of Specific Outcomes: While Dr. Laurent utilizes gold-standard FDA-cleared platforms and master-injector protocols, absolute symmetry and specific biological longevity cannot be guaranteed.
•Neuromodulator & Filler Longevity: Typical longevity windows (e.g., 3–4 months for botulinum toxin; 12–18 months for cross-linked hyaluronic fillers) represent clinical averages, not immutable guarantees.

4. Mandatory Medical History & Pre-Procedure Care

Patients must provide comprehensive, truthful disclosures regarding all known allergies, active infections, bleeding disorders, autoimmune conditions, pregnancy, and recent medications (including NSAIDs, blood thinners, and Accutane). Withholding medical disclosures voids clinical guarantees and poses severe health contraindications.

5. Financial Policy & Treatment Packages

Payment in full is due immediately upon completion of services rendered. We accept major credit cards (Visa, MasterCard, American Express), certified wire transfers, and approved luxury medical financing (CareCredit, Alphaeon).

Refund Policy: Due to the customized nature of medical aesthetic consumables, specialized sterile supplies, and non-recoverable clinical physician time, administered treatments are non-refundable. Pre-paid clinical series packages are transferable to alternate aesthetic modalities within our sanctuary upon physician approval.

6. Penthouse Sanctuary Discretion & Code of Conduct

To safeguard the absolute privacy of all patrons—including public figures, corporate leaders, and international guests—photography, videography, or recording within the 740 Park Avenue clinical premises and elevator corridors is strictly prohibited without prior written concierge authorization. Luxe Aesthetics reserves the right to decline service to any individual violating the sanctuary's peace or clinical boundaries.

Governing Jurisdiction: These Terms of Medical Care are governed by and construed in accordance with the laws of the State of New York. Any legal proceedings arising from care shall be adjudicated exclusively within the state or federal courts located in New York County, New York.